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How to delete your account or request data deletion?

Learn how to delete your account and data

Deleting your Chatmax account

Deleting your Chatmax account is a permanent action and cannot be reversed. Before proceeding, please make sure that you understand the consequences of account deletion.

To delete your account:

  1. Sign in to your Chatmax account.

  2. Open Account Settings.

  3. Scroll to the Delete Account section.

  4. Select Delete Account.

  5. A 6-digit verification code will be displayed.

  6. Enter the verification code in the confirmation field.

  7. Select Confirm to permanently delete your account.

What happens when your account is deleted?

  • You will lose access to Chatmax and all associated services.

  • Your chat history, saved preferences, and account data will no longer be accessible.

  • Your account will be signed out on all devices.

  • Data associated with your account will be deleted within 30 days, except for information that must be retained for legal, regulatory, or security purposes.

  • If you decide to use Chatmax again in the future, you'll need to create a new account.

If you'd prefer to request data deletion directly, or you can't access the in-app option, contact our support team at [email protected] with the email address or User ID associated with your account.

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